Overview
ScheduleMySocial is a social media scheduling and collaboration platform. We provide a web app, publishing workflows, and optional MCP and CLI tooling that help teams plan, approve, organize, and publish content across multiple brands and channels.
This Privacy Policy explains how we collect, use, store, and share information when you use our website, product, integrations, MCP tools, CLI, and related services.
Information We Collect
- Account and billing data, such as name, email address, company details, plan selection, and payment-related records processed by our payment providers.
- Workspace data, including brands, campaigns, calendars, post drafts, approval history, comments, media metadata, scheduling preferences, and publishing status.
- Connected account data, such as tokens, account identifiers, channel permissions, and related configuration required to publish or sync with third-party social platforms.
- MCP and CLI data, including authentication tokens, command or tool usage logs, request metadata, and configuration values needed to operate those interfaces.
- Technical and usage data, such as IP address, device and browser details, pages viewed, session activity, error logs, and security events.
How We Use Information
- To create and manage your account, workspace, brands, and subscription.
- To save drafts, schedules, approvals, and other data required to operate the social media scheduler.
- To power collaboration features such as comments, role-based access, approvals, and publishing workflows.
- To operate MCP and CLI features, authenticate requests, and route actions to supported providers or third-party platforms.
- To secure the service, detect abuse, troubleshoot issues, improve performance, and communicate product or policy updates.
AI, MCP, and CLI Data Handling
When you use AI-powered features, MCP tools, or CLI workflows, we may process prompts, brand context, scheduling data, or selected content needed to complete the task you initiate. Those requests may also be transmitted to third-party AI providers or social platforms when required for the feature to work.
Third-party providers process data under their own terms and privacy policies. You are responsible for reviewing provider settings and validating AI-generated content before publishing or relying on it.
How We Share Information
- With infrastructure, analytics, customer support, and payment vendors that help us operate the service.
- With third-party social platforms or APIs when you connect an account, schedule a post, fetch data, or trigger an authorized integration.
- With AI providers when you choose a feature that requires prompt or content processing through those providers.
- With legal or regulatory authorities when required by law or to protect the rights, safety, or security of ScheduleMySocial, our users, or others.
- In connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality protections.
Retention, Deletion, and Your Choices
Because ScheduleMySocial is a workspace product, we store account, brand, scheduling, collaboration, and publishing records for as long as needed to provide the service, maintain legitimate business records, resolve disputes, enforce agreements, and comply with legal obligations.
You can update account details, workspace settings, brand data, and connected channels from within the product where those controls are available. You can also remove teammates, revoke access, disconnect social accounts, and stop using MCP or CLI credentials at any time.
If you have questions about this Privacy Policy or want to request access, correction, export, or deletion of your information, contact us through the support channel made available in ScheduleMySocial.